Artificial intelligence in local governments: opportunities and challenges in an international comparison

The use of artificial intelligence (AI) is becoming increasingly important for local governments. From more efficient administrative processes to data-driven decisions in urban development, resource use, or citizen participation, AI opens up new possibilities for action. At the same time, questions arise about ethical standards, transparency, and social inclusion.

The expert event brings together municipalities from Germany and the Global South to share international experiences, opportunities, and challenges in dealing with AI in municipal practice.

The aim is to:

  • highlight specific best practices from different contexts,
  • promote interregional knowledge exchange, and
  • provide impulses for the development of individual approaches.


Firstly, the Bonn-based AI company Petanux will present its AI tools and how they collaborate with German municipalities. Secondly, the City of Jakarta will showcase the AI tool employed to support its urban development strategy. The event will conclude with a presentation from the City of Hamburg, sharing its experiences with a Large Language Models (LLMs)-based analysis tool used to monitor the implementation of the SDGs in Hamburg.

Conference language is English.

Location: Online

Free of charge. Registration is necessary:

Event registration

If you have any questions about the event, please feel free to contact us:

Sibylle Loyeau

sibylle.loyeau@engagement-global.de and Connective-cities@engagement-global.de

Tel.: +49 (0)228-20717-2587

Municipal Observatory for Gender Mainstreaming

“What gets measured, gets managed.” This adage underscores the importance of tracking progress to achieve meaningful change. For municipalities committed to gender mainstreaming, this means developing structured data systems, enriching the knowledge base, and ensuring precise monitoring—essential steps toward truly inclusive, gender-sensitive local governance.

Building on the model pioneered by the National Federation of Tunisian municipalities (FNCT) and its partners,1 this guide provides a unified, practical framework for advancing gender equality by integrating a gender perspective across all municipal services. Beyond policies and projects, it aims to catalyze a cultural shift—one where gender mainstreaming is no longer an add-on, but a fundamental pillar of equitable and effective local governance. Establishing a municipal observatory for Gender Mainstreaming enables municipalities to integrate the gender perspective into all aspects of municipal services, and to foster a shift in mindset where gender mainstreaming is recognized as a core element of fair and inclusive local governance. Employing the guide’s evidence-based approach, municipalities can stimulate dialogue, propose concrete solutions, and develop measurable gender related indicators that municipalities can apply and track.

Municipal Observatory for Gender Mainstreaming

English version [pdf, 11 pp.]

Arabic version [pdf, 11 pp.]

Building New Bridges: Integration of Syrian cities in Connective Cities regional network

This workshop contributed to strengthening the exchange of municipal experiences and paved the way for Syrian cities to be integrated in the network and become active members. Representatives from Damascus and Reef Damascus Governorates shared the current state of comprehensive planning, highlighting the challenges of pursuing a long-term vision for sustainable development while aiming to turn the complexities of post-war reconstruction into an opportunity to build back better.

The participants sit at two round tables and listen to the lecture on Damascus.
Participants during the lecture on planning in Damascus | Photo: Muna Shalan, Connective Cities
A colleague from Amman during the PowerPoint presentation on the digitisation process in his city.
Presentation of the digitisation process in Amman | Photo: Muna Shalan, Connective Cities

They also discussed their aspirations for digital transformation in their city administration. Their counterparts from Greater Amman municipality delved into practical experiences in these thematic fields, sharing a wealth of knowledge and lessons learned grounded in the local context of implementation.

Collage of three photos showing students discussing in small groups.
Peer consultation and presentation of good practices | Photo: Muna Shalan, Connective Cities

Through interactive peer learning activities, the participants showcased good practice examples and fleshed out success factors and impediments faced by municipal workers in the process of city planning, municipal service delivery, and digital transformation. The discussions created an open and honest exchange, allowing both sides to learn from each other’s successes and obstacles.

Two photographs showing the participants standing in a semicircle on the grounds of the Al-Zuhour Green Triangle while the project is being explained to them
Field visit to Al-Zuhour Green Triangle – a model for green infrastructure | Photo: Muna Shalan, Connective Cities

A site visit to a good practice example was also organized as part of the workshop namely to  Al-Zuhour Green Triangle – a model for green infrastructure. On an area of 2300 sq. m, this pilot project that was implemented by Greater Amman municipality and UN-Habitat Jordan demonstrates two concepts of green stormwater management; stormwater bioretention and stormwater detention.

The workshop resulted in a roadmap for future cooperation and institutionalization of knowledge exchange, which outlined priority action areas. Key focus areas include legislation and governance, with an emphasis on fast-tracking a fair reconstruction law in Syria, adopting standardized tendering and contracting procedures, and activating public-private partnership (PPP) frameworks where appropriate. In terms of decentralization, participants agreed on the need to delegate selected powers—particularly in transport and traffic management—to municipalities, supported by technical committees to ensure that master plans align with sectoral strategies. Strengthening resources and capacities was also identified as critical, including securing adequate human and financial resources, and investing in in-house expertise and ongoing training.

The participants, some standing and some seated in the conference room, with a screen displaying the Connective Cities logo in the background.
Group photo of participants | Photo: Muna Shalan, Connective Cities

Placing the community at the center of urban planning emerged as another key principle, with commitments to maintain public participation through Citizen Hubs and feedback mechanisms that reflect both the social and economic dimensions of urban life. Finally, under the banner of “Build Back Better,” participants called for addressing data gaps, improving cross-sectoral coordination, and using reconstruction as a platform for long-term, sustainable development.

Further information about the presentations can be found on Connective Cities platform.

From the Open Municipality to the Smart City

Connective Cities regional network in the Middle East and North Africa organized a virtual insight session on how municipalities can utilise open governance models and harness the power of digitalisation for better urban planning and service delivery. The major potential of employing this approach lies in improved strategies for dynamic urban resource management, devising strategies for urban engagement and civic participation, as well as innovations in urban management, and policy analysis.

The insight session showcased municipal experiences on how open government principles can be localized to enhance transparency and citizen engagement and ultimately promote good governance. The role of digital transformation in increasing transparency and public participation was underscored. Furthermore, the insight session delved into application of digital tools, in particular AI-powered Geographic Information Systems (GIS), for supporting data-driven decision-making for infrastructure development and livability improvements. By showcasing good practice examples from Abu Dhabi (UAE) and Ras el-Matn (Lebanon), participants learned about successful experiences in integrating open government principles as well as urban informatics for sustainable urban growth and making municipalities more inclusive, efficient, and resilient.

On the importance of correctly assessing quality of life | Photo: Connective Cities
GIS-supported planning to improve the quality of life | Photo: Connective Cities

The first showcased good practice discussed geospatial solutions to empower governments and municipalities with AI-powered, user-friendly GIS platforms via automation, smart analytics, and seamless decision-making tools. Examples of these tools that are employed by the municipality of Abu Dhabi to achieve higher livability standards are custom GIS applications, smart city dashboards, spatial data infrastructure systems, real-time monitoring solutions, and geospatial decision support tools. These tools are customizable and scalable, and can be adapted to the municipal needs that include spatial analysis, infrastructure planning, data integration for engineering projects, and urban design visualization.

Principles of the open government | Photo: Connective Cities

In Ras el-Matn municipality, the principles of the open government were recently adopted to promote transparency and cooperation between municipalities and citizens. These principles were locally-adapted to form a framework for transparency, accountability, and citizen participation in local governance, particularly via increasing transparency and accountability, promoting citizen participation and collaborative governance, deploying technology, innovation and open data, improving access to information , and mainstreaming rule of law , ensuring fiscal transparency and public integrity, and optimizing responsiveness  by listening to public feedback and adapting policies accordingly. It was highlighted that the smart municipality complements the open government but does not replace it. Technology is a tool to support transparency and participation, but it is not the ultimate solution to improving livability in cities.

Steps towards setting up a municipal database | Photo: Connective Cities

By localizing transparency, citizen engagement, and data-driven decision-making—as demonstrated in Abu Dhabi’s geospatial solutions and Ras el-Matn’s participatory governance—cities can enhance livability and infrastructure planning. While technology enables efficiency, the foundation remains good governance: collaboration, accountability, and citizen-centric policies. The key takeaway: A “smart city” is not just about technology but about leveraging it to strengthen open, equitable, and sustainable urban development.

Recording of the session on Connective Cities platform (in Arabic).

From the open municipality to the smart city

Join us for an insight session exploring how municipalities can utilise open governance models and harness the power of digitalisation for better urban planning and service delivery.

This insight session showcases municipal experiences on how open government principles can be localized to enhance transparency and citizen engagement and ultimately promote good governance. The role of digital transformation in increasing transparency and public participation will also be discussed. Furthermore, the insight session delves into application of digital tools, in particular Geographic Information Systems (GIS), for supporting data-driven decision-making for infrastructure development and liveability improvements. Participants will explore good practice examples of cities successfully integrating smart governance and spatial planning for sustainable urban growth and engage with experts and peers on strategies to make municipalities more inclusive, efficient, and resilient.

Date: 17 June 2025

Time: 9:30 – 10:30 CEST

Language: Arabic (English interpretation)

Enrollment: https://community.connective-cities.net/en/node/1569

Questions? muna.shalan@giz.de

Empowering Communities: The Ripple Effect of Women’s Leadership

The initiative “Making My School More Beautiful,” led by five women elected for the municipal council of Yarmouk al-Jadida municipality in Jordan, showcases a successful model for promoting democracy and empowering girls through school parliaments. By collaborating closely with local communities, schools, and mothers, the project not only enhanced school environments but also fostered civic awareness and active participation among young women. Its structured approach offers a replicable framework for similar initiatives in other communities.

Ten at a stroke

At the suggestion of the UN and as part of a comprehensive multi-stakeholder approach, the government of South Africa, together with the South African Local Government Association (SALGA) and 14 municipalities, initiated a remarkable process to localise the Sustainable Development Goals (SDGs) of the 2030 Agenda, resulting in ten Voluntary Local Reviews (VLRs) with many other very positive downstream impacts in just eight months.

The Voluntary Local Review (VLR) of Amman: Accelerating the implementation of the Sustainable Development Goals

With four million inhabitants, the Jordanian capital is home to around 40 per cent of the country’s total population. In 2021, Amman’s city administration, the Greater Amman Municipality (GAM), decided to create a VLR – the first in the Arab region. In the summer of 2022, the VLR was finalised and presented together with the Voluntary National Review (VNR) at the UN High-Level Political Forum in New York.

The VLR has proven to be a complete success – both as an analytical tool and as a process:

  • An ‘ecosystem’ for collecting validated data has been developed.
  • Sustainability goals (SDGs) were integrated into various areas of policy, strategy development and administrative action.
  • New formats for citizen participation were trialled.
  • New projects and partnerships were initiated and ongoing ones strategically interlinked;
  • The digitalisation of the administration is very advanced.

The simultaneous creation of VNR and VLR ensured policy coherence and mutual support between the two levels.

Action planning for sustainability reporting

The member states of the United Nations (UN) committed to work closely with local and regional governments to implement the Sustainable Development Goals (SDGs).

From 2 to 4 December 2024, Connective Cities organized in collaboration with the Association of German Cities a Dialogue Event in Berlin, in which 37 practitioners from 25 institutions and 15 countries met in order to exchange their experiences in the field of the Voluntary Local and Sub-National Review.
The focus of the dialogue event was on exchanging experiences and providing mutual peer-to-peer advice. The regional diversity, with perspectives and practical examples from South America, Sub-Saharan Africa, Germany, Southeast Europe and Asia, invigorated the discussion and contributed to the success of the event.

Short summary and a photo gallery on our microsite ‘Action planning for sustainability reporting