News

30/07/2021

Digital literacy and digital municipal service design in Post-COVID-19 Cities

Invitation to the second session of our event series "Insight Sessions: Post-COVID Urban Futures" on 18.08.2021

The event series "Insight Sessions: Post-COVID Urban Futures" is part of this year's Connective Cities Corona programme and facilitates a regular, open exchange on relevant topics of the post-COVID-19 era for municipal practitioners and relevant experts worldwide. Different topics of sustainable urban development during and after the COVID-19 pandemic will be discussed and innovative approaches in this regard will be shared in brief and concise virtual exchange formats. The aim of these events is to provide impulses that encourage participants to reflect on their progress so far and think about innovative solutions. The open discussion rounds will take place on Wednesdays once every three weeks. 

We are pleased to invite you to the second event in the series on "Digital literacy and digital municipal service design in Post-COVID-19 Cities" on Wednesday August 18, 2021 from 10:00 - 11:30 CEST.

The COVID-19 pandemic accelerated the digital transformation of public services. With the establishment of pandemic response measurements like contact tracking or remote work there was the sudden need for the immediate digital implementation of municipal services.  Now that we are living with the pandemic for more than one year, the new digital reality has become the new normality for many, but not for all of us. 

Through the rapid digitalisation process many have been left out who either are missing in digital literacy or don´t have the access to technology to participate. This problem is especially relevant for municipalities as they have the responsibility to include all citizens in their activities and allow them to participate in the society. The (new?) digital divide becomes apparent in the fields of education, communication and many more.  In this session, we will exchange on and discuss the challenges municipalities are facing to overcome the digital divide while still enhancing their digital services and good examples in that regard.

A detailed agenda will be provided shortly. The event will take place virtually in the Connective Cities Community:

Insight Session: Digital literacy and digital municipal service design | Connective Cities Network (connective-cities.net)

Date: Wednesday, 18.08.2021

Time: 10:00-11:30 CEST

Event language: English (translation tba)

If you have any further questions, please do not hesitate to contact us.

Contact: paulina.koschmieder(at)giz.de


Author:
Connective Cities


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