Since the onset of the COVID-19 pandemic, municipalities around the world have experienced a strong push towards digitalisation. Not only have existing services been digitised, but new tools have also been invented to meet various crisis-related needs. The aim of this cluster is to support municipal experts in these digitalisation processes and to find demand-oriented digital solutions for municipalities and their citizens. The more digitised public services become, the more important the topic of the digital divide and digital literacy are. The goal is to also include vulnerable groups in digitalisation processes and support them as needed. Strongly affected by digitalisation are also the educational sector, which faces new challenges since schools shut down and classrooms went virtual, as well as the communication sector.
The pandemic has opened new avenues and means of communication, with crisis management, technology and mass media now being central issues. How to communicate the health implications of COVID-19 for the population, combat fake news, connect and unite citizens in times of crisis, and provide timely and transparent information about imposed measures and restrictions continues to be a challenge for many municipal administrations.
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Photo (above): metamorworks | istock
11/05/2022
Virtual exchange between the cities of Bogotá (Columbia) and Stuttgart (Germany) on the local…
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A podcast presents a good practice from Nairobi, Kenya
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Digitalisation is is key in the municipal recovery from the impacts of the pandemic
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The project of prototyping solutions covered Southeast Europe (SEE) and was conducted from September…
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A podcast presents a good practice from Nairobi, Kenya
21/01/2022
The project of prototyping solutions covered Southeast Europe (SEE) and was conducted from September…
06/09/2021
Open up new opportunities for children who are overwhelmed by the challenges of digital learning
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Video with insights into the virtual global exchange on April 29, 2021
08/06/2022
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Gütersloh is a city in North-Western Germany with a population of more than 100,000 people. It was essential for the…
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In line with the efforts in Jordan to drive economic transformation and application of international quality standards,…
25/05/2021
As in many other countries, people in Serbia who want to be vaccinated have to book an appointment online and then get…
23/06/2021
Infection prevention, strategic crisis management and crisis communication
22/04/2021
Combatting the pandemic and improving the socio-economic and cultural situation in the Ukrainian…
21/01/2022
Digitalisation is is key in the municipal recovery from the impacts of the pandemic
07/01/2022
Review of Network Events held under Covid-19 Program in November and December of 2021 in SEE
05/11/2021
Insights into the work of the Digitisation Working Group in South Eastern Europe
18/10/2021
Review of the Kick-off Event, Working Group on Digitalisation, on 21 September 2021