e’Thekwini Communal Ablution Blocks for Informal Settlements


e´Thekwini is a metropolitan area comprising the City of Durban and its surroundings. In 2004, the municipality initiated the community ablution blocks (CABs) programme to provide communal water and sanitation facilities to un-served informal settlements in the urban and peri-urban areas of e´Thekwini.


One of the worst legacies of apartheid is the inadequate provision of water and sanitation services. While the South African Constitution recognizes the universal right of access to these services, inadequate access still plagues the lives of the majority of South Africans. Densely built, informal settlements provide little space for full sanitation services making residents vulnerable to water-borne diseases and causing environmental pollution due to open defecation and greywater runoff. Challenged to provide water and sanitation services to the approximately 1 million people living in informal settlements, the e´Thekwini municipality’s Housing, Architecture, Health, and Water and Sanitation Departments jointly came up with the CABs concept. NGOs (Africa Ahead & Key of Hope) have trained and facilitated interaction with local residents.


The CABs programme has two objectives: to provide sanitation and water services as well as skills training and job opportunities to the residents of informal settlements. Because the area is also a site for the formal re-housing programme the solution had to be of temporary nature until residents are relocated to fully serviced houses. In order not to lose assets the CABs are mobile, so that when the community is moved to formal housing the CABs can be relocated to another informal settlement.


The Communal Ablution Blocks (CABs) were designed and installed by the municipality. CABs are modified shipping containers, each having 2 showers, 2 flush toilets, 2 hand basins, 4 basins used for washing clothes, a small locked storeroom for cleaning materials and outside lighting to improve safety. They are connected to the municipal sewerage and water systems and are installed in pairs - one for women and one for men. To address the potential health hazard of greywater runoff, a vertical garden was designed so that greywater could filter directly to the roots of vegetables. To achieve community buy-in, the e´Thekwini Water and Sanitation (EWS) in partnership with Africa Ahead (NGO), established health clubs among the residents and conducted focus groups to determine what their needs were. People from the community were employed to assist in the installation process. These laborers acquired building skills which they can use in seeking further job opportunities. A caretaker is employed to manage the CAB (including cleaning and ensuring availability of consumables such as soap and toilet paper) and a support team is set up in the EWS to respond to any maintenance work.


More than 800 CABs have been installed, servicing an estimated 500.000 residents of informal settlements. The programme has been providing jobs for 300 caretakers plus 3.500 local laborers who were trained and employed during the construction. The CABs have become social development hubs, with health clubs, kindergartens, food gardens and play areas, tuck shops and telephone services, contributing to the development of a strong sense of social cohesion within these communities. During 2010-2011 the University of KwaZulu-Natal conducted surveys among local residents to determine their levels of satisfaction. Two-thirds of households reported that the presence of CABs in their communities addressed their household needs and improved their lives. Reasons for dissatisfaction were analysed and fed back to the planning and design team. An initial weakness of the project was the fact that the CABs were unhygienic, poorly maintained and subject to vandalism and theft. This was addressed through the introduction of the caretakers and the operation and support team as well as the use of plastic fittings and pipes.


The key ingredients for the success of the programme were the sound leadership, the working environment and the institutional capacity at the EWS department in the municipality. This allowed the EWS to form creative partnerships with the local ward councilors, the NGOs and the municipality, and it enabled each partner to play a very meaningful role in the successful implementation of the programme. Ongoing educational programmes with the beneficiaries of the CABs are crucial to prevent the outbreak of diarrhea. The partnership with the University of KwaZulu-Natal was crucial as the research conducted informed the municipality of possible conflicts and dissatisfaction with the process, as well at highlighting its shortcomings.

weitere Information

The official website of the eThekwini Municipality 


Published: 12/12/2014


Teddy Gounden
Project Manager
E’Thekwini Metropolitan Municipality Water and Sanitation
PO Box 1038, Durban 4000, South Africa

T +27 (0)31 311 8667


Categories: Connective Cities Kommunale Dienstleistungen Wasserversorgung / Abwasserentsorgung
Regions: Afrika Südafrika Durban


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