Rethinking Public Service Delivery

1st Connective Cities African Dialogue Event

Overview

On the occasion of the 1st Sub-Saharan Africa Dialogue organised by Connective Cities, the International Community of Practice for Sustainable Urban Development, representatives of cities, business, and academia from six African as well as from European countries met in Johannesburg from 14.-16. October.
According to projections by UN Habitat the urban population in Sub-Sahara Africa will increase from 375 million to 1.2 billion by 2050.
The trend of increased urbanisation and resulting requirements for provision of public services particularly for the poor population provided the background to the dialogue event. 25 practitioners from Ghana, Lesotho, Sambia, South Africa, Tanzania, Zimbabwe as well as Germany and the Netherlands discussed challenges and practical solutions for municipal service provision. By means of exchange of good practices a broad range of issues was presented ranging from participatory management of public services to alternate financing schemes and innovative approaches such as social franchising for water and sanitation service delivery: these practices were analysed according to underlying success factors as well as transferability to other contexts.

Program

Keynotes

Presentations

Management of public services

Daniel Chirundu, Health and Environmental Services Department, Kadoma, Zimbabwe
Resident Engagement for Better Service Delivery – A Case of Rimuka in Kadoma Zimbabwe

Joseph Alex Mlinzi, Mass Communications and Public Relations, Municipal Council Mwanza, Tanzania
Service Delivery: Engaging Poor Communities in Service Delivery as Part of Poverty Eradication Program and City Cleansing

Jan van der Meer, Former Alderman, City of Nijmegen, the Netherlands
Nijmegen: the Netherlands. Energy neutral City in 2045

Helen Davies, Environmental Resource Management Department, Cape Town, South Africa
Urban Nature Conservation through Social and Economic Integration of Communities. Village Heights Community Garden

Stephano John Komba, Rural District Water Authority/HTMWSSA, Korogwe, Tanzania
Business Opportunities for the Private Sector in Rural and Urban Water Supply Schemes

Financing public service investment and operations

Jürgen Becker, Stadtentwässerungsbetriebe Köln (Urban Drainage and Sewerage), Cologne, Germany
Funding Stability of Public Services

Edgar Nyamwanda Jeremani, Kinondoni Municipal Council, ICT, Tanzania
Use of GIS in Revenue Enhancement

Jackson Kiema Kising´o, Kinondoni Municipal Council, ICT, Tanzania
Digital Revenue Mobilization

Kwadwo Yeboah, Accra Metropolitan Assembly, Ghana
Strategic Partnership in Financing Public Infrastructure and Services. The Case of the “Conti and Millennium Schools Infrastructure Projects in the City of Accra”

Joseph Antwi, Ghana Ministry of Finance, Fiscal Decentralization Unit, Accra, Ghana
Improving Internally Generated Funds Collection and Management for Service Delivery

Innovative schemes and technologies for public service provision

Gurunathan Gounden, eThekwini Municipality, Water and Sanitation, South Africa
Provision of Community Ablution Blocks for Informal Settlements

Gerhard Lauth, Former Mayor, Municipality of Mosbach, Germany
Innovations in Civic Engagement for Local Economic Development

Saratiere Chitenhe, Municipal Financial Services, Kariba, Zimbabwe
Rehabilitation of Infrastructure - Mahombekombe Residents Engagement and Construction of Ablution Blocks in the Municipality of Kariba

Oliver Ive, Managing Director, Amanz` Abantu Services East London, South Africa
Social Franchising for Water and Sanitation Service Delivery

Myo Naing, PhD student, School of Public and Development Management, University of the Witwatersrand, South Africa
Early Warning Systems for Municipal Service Problems

 

Results

Fruitful discussions took place in subsequent rounds of peer-to-peer counselling where individual practitioners presented their challenges in their specific municipalities and received professional inputs from their colleagues on how to resolve problems in a practical manner. A field trip to the Zondi Buyback Centre, a community based recycling centre in Soweto township, provided insights on how to manage waste collection and recycling coupled with employment generation for local communities. The dialogue event eventually explored the development of innovative project ideas, for instance on municipal waste management schemes, which hold the potential for future collaboration among practitioners present. Connective Cities will support the urban practitioners in their networking and cooperation efforts by means of learning events, virtual project workshops and peer-to-peer advisory services.

Report

1st Connective Cities African Dialogue Event
Rethinking Public Service Delivery: Innovative Solutions for Managing and Financing Public Services in Sub-Saharan African Cities
14 – 16 October 2014 in Johannesburg, South Africa
[pdf, 12 Seiten, 12,6 mb, Englische Version]

Gallery

Categories: Connective Cities Documentation Good Urban Governance Urban management and administration Urban budget and municipal finances Municipal services Solid waste management and recycling
Regions: Africa South Africa Johannesburg

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